Shipping information from towel.com
Free Returns exclusions:
Free Returns exclude monogrammed/personalized items such as bathrobes and towels.
Free Returns do not apply to international orders. You can return merchandise for a full refund, which will be credited back on your original payment method.
Free shipping at $200 Canada Only.
Customers are responsible to pay the customs and duty for the package.
If you are not 100% satisfied with your purchase simply return it for an exchange or refund.
We are available to chat from 9 am - 4 pm / Mon - Fri Eastern Standard Time
or send us an email to firstname.lastname@example.org
The Towel.com Team