Shipping information from towel.com
U.S. Orders ship free of charge with a minimum purchase of $75 USD
Canada Orders Ship free of charge with a minimum order of $200 USD
All orders are shipped daily from our distribution center in Miami FL.
All mail is handled by USPS and UPS
Free Shipping offer exclusions:
Exclusions apply to all special Shipping Offres, including Free Shipping. Offers do not apply to international orders (excluding Canada). The minimum purchase amount for each Shipping offer does not include gift wrap purchases or gift cards. Offer applies to Standard Shipping to one location and may be applied to Premium or Overnight Shipping for an upgrade fee. When shipping to multiple addresses, only shipping to the primary address will qualify for Shipping Offer; standard shipping will apply to all other addresses. Free Shipping does not apply to Alaska, Hawaii, Puerto Rico, APO and FPO orders. Priority shipping methods such as Overnight or 2nd Day service are not available for certain locations.
Free Returns exclusions:
Free Returns exclude monogrammed/personalized items such as bathrobes and towels.
Free Returns do not apply to international orders. You can return merchandise for a full refund, which will be credited back on your original payment method.
Free shipping at $200 Canada Only.
Customers are responsible to pay the customs and duty for the package.
If you are not 100% satisfied with your purchase simply return it for an exchange or refund.
We are available to chat from 9 am - 4 pm / Mon - Fri Eastern Standard Time
or send us an email to firstname.lastname@example.org
The Towel.com Team