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Monogrammed Thread Colors

Nile Wheat 14 Kt. Gold White Marigold Burgundy
Burgundy Foxy Red Pink Royal Tan Charcoal
Copen Alaska Sky Baltic Blue Fern Green Meadow Dark Army Green
Finch Herbal Blue Pearl Grey Cinder Wild Pink Mauve
Tulip Orengeade Black Espresso Chocolate Ecru
Auburn Canary Beige Golden Tan Azalea Melon
Dark Rust Bamboo Ruby Glint Daffodil Irish Green Mint Julep
Light Pink Copper Goldenrod Merit Gold Gray Flannel Deep Purple
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MERCHANDISE RETURN/EXCHANGE POLICY AND GUIDELINES                                     Print This Page

To expedite your return or exchange, please follow these guidelines.

If you are not completely satisfied with your purchase, you may return the merchandise, with original proof of purchase, within 30 DAYS of purchase. After 30 DAYS, sale product is not eligible for return or exchange. Please return them to us along with the original invoice/packing slip and this form.

Merchandise must be in their original condition; unworn, unwashed and unpackaged. We can also accept merchandise return if there is any defect due to manufacturing errors. (Please note that washing instructions are on the Care Label which is attached to your merchandise.)

Personalized items cannot be returned or exchanged.

Making a return or an exchange:

If you need to return your merchandise for an exchange or refund, please contact us via email at

* Shipping costs for items returned for credit or exchange are the responsibility of the customer.

We will notify you via e-mail of your refund once your return is received and processed. We will issue a refund in the same form of payment originally used for the purchase within 5 to 8 business days of our receiving your return.


International Returns's return guarantee does not include freight charges for international returns. If for any reason you choose to return a product from outside the U.S., shipping charges must be pre-paid.

Still need help? Contact us at 1-888-TR-TOWEL.


                                   RETURN / EXCHANGE ITEMS REQUESTED

Order Number :                  Customer Name :

Return/Exchange Code

(see below)

Product Name



Return (R) or Exchange (E)





















Return/Exchange Codes:

*DD - Defective/ Damaged

**WI - Wrong Item



*TB - Too Big

*TS- Too Small

*DC - Didn't like color


*ND - Not as described / pictured  8544 NW 93rd street| Miami |FL 33166    Print This Page